Thank you for choosing heroessays.com. Our main job is to offer you with superior quality academic services and products. We pledge to attend to all your questions or tribulations 24/7 all through the year. Our wish is to execute all services and products within reason to aid you in acquiring the coveted academic success. We hope that all our customers that have ordered from Hero Essays writing services are in accord and observant with the our policies, terms and conditions accordingly. Hero Essays do not assures or pledges on grades performance. Although, we mandate that we proffer our customers with superior quality possible. Hero Essays only pledges to offer it’s customers with authentic reference assignment or associated services. All our assignment are done in accordance to the customers instructions. Majority of the people are wary of online academic research assistance services. However, Hero Essays has been in this industry for quite a long time now. heroessays.com has vast number of clients as we usually stand firm and drivers the pledges we outline. Upon acceptance of our policies, the customer lawfully authorizes Hero Essays to subtract the total amount of money in agreement from their credit card. The sum of amount charged are to facilitate for the academic research writing services proffered which are shown on the order form. We usually fathom usage of stolen credit card, and in such cases we report this matter to the concerned law enforcement authorities. We are closely linked with law enforcement agencies that help prevent cyber crimes. Thus all illegal orders or payment method will be reported to the law enforcers for prosecution of the culprit.
Free Revision Policy
To ensure that our customers are satisfied with the completed orders Hero Essays offers vast Free Revision Policy. Usually the customer is requested to submit within 14 days for a free revision. However, this opportunity is usually closed after the lapse of the 14 days. We have departments and systems that usually guarantees that our customers are fully satisfied. However, in the case of a dissatisfied customer with the delivered order, they are entitled for revision or change of writer. The new or same writer revises the order accordingly and without requesting for additional payments. Thus, it is important that the revision request is sent within the 14 days grace period. Therefore, upon recieving the order we urge our customers to review their orders promptly. For example if a writer did not adhere to the customers instructions, which seldomly happens, at no extra cost this problem is immediately fixed. Other times we usaully offer whole order rewrite by another writer.
Conditional Refund Guarantee
In very few cases, a customer might not be fully gratified with the order proffered. In such instances, Hero Essays usually guarantees full refund on circumstances that the client requested for the same within 3 days after being recipient. Hero Essays will assume that you’re gratified with the order if the refund request is not made within three days. Thus the customer will stop being entitled for a refund after 72 hours have relapsed. The customer has the mandate to cancel the order prior to being recipient of the assignment. Although, the customer should be fully aware that accounts credits are not reimbursed. All order cancellations and reimbursement requests should be detailed in writing at the order messaging system. In regard to the same information the customer may also e-mail our support department. Hero Essays holds the sole prudence to either granting or rejecting any requests. Usually this is executed on individual order basis relying on agreement infringement. Quite a few prospective matters may hamper you in getting the order before or on the commissioned deadline. These include;
Usually it is recommended that discounts and special offers on orders should not be combined. These two application should be founded on one order per client. Hero Essays usually advises it’s customers that we offer discounts for those that use the standard academic research services only. Thus, it is cautioned that additional services that the customers uses might not be beneficial from the same incentives.
Hero Essays policy accords that no order will be worked on until the customer commits full payment for that particular services or products. Thus, we will not take liability for the failure of prompt payment in any case.
Hero Essays fully acknowledges there are vast number of fraudsters with maliscious aim of conning clients, thus our main priority lies of billing information security. We have the most safest and discrete mode of payment.
Lack of Clear Instructions
The customer is obliged to offer precise and clear information specification on the order they request to be done. However, in the cases where the customer does not proffer clear and precise instructions within the time-line set for completion of the order, Hero Essays will not meet any associated guarantee.
There usually arises cases where the appointed sources for the order are unavailable, obsecure or not accessible to the public. Thus Hero Essays usually requests the customers to offer such materials when placing the order or within the time frame given for the successful completion of the order within the duration listed below:
Within the first eight hours the clients should proffer the additional information if his/her order duration is between 48 hrs to 10 days. The customer should submit the additional information within the first sixty minutes if the order deadline is between 12hrs to 24hrs. The customer should submit additional information within the first 20 minutes if the deadline is within 12hrs or less.
Hero Essays usually presume that is the customer files the order form and makes payment, he/she is aware and agrees with the terms and conditions after going through and they fully comprehend the policies outlined. Hero Essays also presume that the customer comprehend that the agreement is binding. Afar from the guarantee and warranty offered, there shall not be any other instructions beyond the fore-mentioned will be proffered. All our customers are warned that using stolen credit card is illegal and a prosecution crime. Hero Essays works together with the State or Federal agencies to combat usage of stolen credit cards, all cases are report to these law enforcement Bureaus.
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